Green Living

Sustainability within Two Seasons Hotel & Apartments is defined as “carrying out its business in line with our company’s guiding principles of teamwork, recognition, integrity, people focus, innovation, and continuous growth”. We aim to move towards sustainability where all concerns need to be integrated into a business strategy that leads the company to be more resilient, proactive to future challenges and opportunities. Our planning and action ensure long-term profitability for the hotel, which will benefit its colleagues, customers, business partners, owners, other stakeholders and the environment at large.

The sustainability culture is in line with the United Arab Emirates’ 2030 Agenda for Sustainable Development, highlighted access to clean energy, alongside sufficient and affordable food, quality education and healthcare, sustainable economic growth, healthy ecosystems and increased resource efficiencies, as issues that resonate strongly with the country. The sustainability programs of the hotel are also correlated with the United Nations Sustainability Development Goals (UNSDG); the KPIs of the hotel are in line with these goals. In order to support the 'Climate Action' goal of sustainable development goals, we have the KPI set for carbon footprint reduction. We have a 5-year carbon management plan since 2015 which is reviewed and audited on a yearly basis.

TWO SEASONS VISION

"Two Seasons Hotel Management LLC; a Hospitality Management Company that promotes and educates green living and hospitality through the eyes of the children, our next generation of travellers. Through installing practices to show all of our colleagues, customers, business partners & owners on how to protect and preserve our future environment. "

Since its inception in 2010, Two Seasons Hotel Management LLC has been incorporating sustainable tourism principles and practices into its operation. We continuously strive to refine our level of understanding of sustainability and periodically take time to review our sustainable practices in order to expand and implement improvements wherever possible.

Sustainability within Two Seasons Hotel & Apartments is defined as “carrying out its business in line with our company’s guiding principles of teamwork, recognition, integrity, people focus, innovation, and continuous growth”. We aim to move towards sustainability where all concerns need to be integrated into a business strategy that leads the company to be more resilient, proactive to future challenges and opportunities. Our Sustainable Management Plan ensures long-term profitability for the hotel, which will benefit its colleagues, customers, business partners, owners, other stakeholders and the environment at large. Therefore, in 2015 we took up the challenge to obtain the Green Globe certification.

It is our aim to continually improve our sustainability efforts and to achieve a two percent (2%) of overall annual improvement in connection with our yearly review. Green Globe is the premier global certification for sustainable travel and tourism. The Green Globe Certification offers the world’s most recognized and longest running program, allowing us to be one of the green leaders in the travel and tourism industry to confidently promote our environmental credentials along with our commitment to the people and prosperity of our location.

Environmental – to be actively involved in conserving resources, reducing pollution, conserving biodiversity, ecosystems, and landscapes. The Two Seasons Hotel & Apartments have made an analysis of the environmental impact and the measures to mitigate the environmental impact. The property will enable to protect the environment through the conservation of depleting resources and controlling the environment from pollution, reducing their carbon emissions. It takes initiatives, the steps to protect the bio-diversity, jointly with the EWS-WWF for preserving the wildlife species.

Socio-cultural – to be involved in corporate social responsibility actions, community development, fair trade, support local entrepreneurs, respect local communities, implement a policy against commercial exploitation, equitable hiring, employee protection and last but not least, that our business do not jeopardize the provision of basic services, such as water, energy, or sanitation to neighbouring communities.

Quality – any activity that can sustain itself economically through creating competitive advantages within the industry with inspired service that not only meets but exceeds guest expectations; it continues to contribute to the economic well-being of the surrounding community through local ownership, buying local products, etc. A sustainable business should benefit its colleagues, customers, business partners, owners, other stakeholders. The guest satisfaction levels are measured through the online review scores and through the mystery shopper audits.

Health & Safety – Two Seasons Hotel & Apartments complies with all established health and safety regulations, and ensures that guest, staff and all the stakeholders are well protected. Usage of safety instruments and machinery are ensured with the respective PPE required for the tasks. The training on health and safety are given to all staff and contractors. Two Seasons Hotel & Apartments made all initiatives for making the work environment safe and secure to all the members.

1. Water Conservation – Don’t waste water

2. Energy conservation – Save all energy resources.

3. Carbon Footprint - Reduce waste and pollution.

4. Waste management - Practice to Reduce, to Recycle and to reuse waste

5. Green Globe Awareness – Communication to Colleagues, Guest, and stakeholders.

6. Ensure a safe and secure work environment.

7. Maximize Guest satisfaction with quality services.

8. Preserve biodiversity and environment.

9. Cultural Diversity – Respect all nationals

10. Save the environment by Eco-friendly and Green purchases.

Best Water Saving Practices of Guest Rooms

The guests are requested to save the water by following a few best practices of the hotel
Place the Bed Linen card when the linen needs replacement. This will save a huge quantity of water
Place the Towels card for replacing the towels. These save water and in turn also energy consumption also
The Guest are requested not to waste the water by reducing the number of flushes while using the restroom
To run your washing machine when it is only full, you save maximum consumption of water
Avoid wasting water by keeping the tap open for a very long interval

Best Energy Saving Practices of Guest Rooms

Switch off the lights and air conditioner when not in us
Set the room temperature of the air conditioner at 23 Celsius
Switch off all equipment when not in use
Saving water, in turn, will save energy
Keep your windows and doors closed at all time to reduce temperature and in turns save energy.

Best Waste Saving Practices of Guest Rooms

Waste bins are placed with two bins one in the bedroom and the other one in the bathroom in order to segregate the waste
Recycle waste of the rooms for cans, bottles, cardboard, and plastics
Two separate bags are used to collect general waste and the cans and plastic bottles from all the guest rooms to increase the recycle waste and measure for proper segregation
Replacing linen only when the guest placed the conserve card on the bed which reduces the electricity water chemical, energy, and other waste
Installation of LED lamps in all the guest rooms
Encouraging guest to use 300ml shampoo and hand wash gel instead of small amenities to save packaging waste

Two Seasons Hotel organizes yearly social activities to raise awareness of contemporary issues. Therefore, we create gatherings and acts to manifest a social bounding within our committed environment and stakeholders. Our aim is to preserve and secure the resources of our society and the world we live in.

RAS AL KHOR WILDLIFE SACTUARY

Ras Al Khor is a wetland reserve which attracts migratory birds in large numbers, in particular a large flamingo colony. The total area covers 6.2 sq km and is surrounded by an additional buffer zone, the Sanctuary has about 266 species of fauna, and 47 of flora. Its varied ecosystems support diverse plants, insects, reptiles, birds, and mammals. However, the majestic flamingos against a backdrop of dark mangroves are Ras Al Khor's most visible and attractive feature, about 1,000 of them drawing quite an interest from residents and tourists alike through the year. Migrants join resident flamingos during winter, when 2,300 have been counted."

DUBAI DESERT CONSERVATION RESERVE

It’s a 225 square kilometre natural reserve and UAE’s first natural park and largest protected wild life. Contrary to the popular belief, the desert is teeming with life of all shapes and sizes. Home of the endangered species of fauna and flora, over 33 mammals and reptiles species indigenous to the Arabian Peninsula and has a wide variety of both resident and migratory bird species including Barbary falcon, lappett-face vultures and even migratory cuckoo, Arabian red fox, Arabian oryx, Leptin's spiny-tailed lizard, camels and lesser jerboa (rat).

MUSHRIF NATIONAL PARK

Set up in 124 hectares, it is a large protected park with indigenous ghaf wood land. It is located in Al Khawaneej road, 5 km east of the Dubai airport, within easy reach of downtown Dubai. The site is already protected as a recreation park that open every day from 08:00-22:30. There had been 102 species excluding escapes has been recorded as of March 2015 and the star attraction is without a doubt the resident pairs of pallid scops owl near the mosque. Species seen regularly are: crested honey buzzard, greater spotted eagle, shikra, western marsh harrier, Eurasian sparrowhawk.

AL AHMADIYA SCHOOL IN DEIRA

Whether you are interested in the history of education or simply fond of architecture, there’s a plenty to see and learn about this place. Considered as one of the most prestigious and oldest educational institution and the first semiformal private school in Dubai founded in 1912 by Sheikh Ahmed Bin Dalmouk. It’s a two-storey building near Gold Souk. It is open Saturday to Thursday from 08:00-19:30 and Friday at 14:30 – 19:30.

A visit to the United Arab Emirates gives an unprecedented opportunity to explore a local, unique human experience that was able to produce a distinctive urban and architectural development in harmony with its values, expressive of its needs, despite the scarcity and rarity of natural resources, of great building and construction skills that are deeply rooted in the citizens of the United Arab Emirates. These skills are the reason why they followed on the path of their predecessors, in the miraculous modern urban and architectural icons they establish. The urban and architectural development that this museum reveals to you about the United Arab Emirates, shows you that the United Arab Emirates were and still is expanding, developing and modernizing ever since it was founded, and that its urban and architectural development is strong and deep-rooted.

There are more than just camels to gaze at here in the desert. From petting zoos to pony farms, snake pits to shark tanks, gather your little critters and explore the amazing variety of family-friendly facilities we have access to. It’s time to get some animal action in. As well, Dubai offers one of the most stunning botanical gardens within the world.

Al Ain Zoo

Al Ain Zoo has been entertaining and educating animal lovers since it opened in 1968, and features a large collection of local wildlife as well as giraffes, reptiles and big cats, adding up to 184 different species.
Best attractions: African white lions.
Open year round 9am- 8pm and 10am-10pm during public holidays, Al Ain City, www.awpr.ae (03 799 2000).

Al Tamimi Stables

This family friendly private farm and education centre in the deserts of neighbouring Sharjah is home to a menagerie of creatures, not just the equestrian kind, and features a petting zoo as well as a whole host of other activities. There are pony rides, falcon displays, sporting facilities including basketball and badminton courts, football fields. Saturdays to Thursdays, 9am-6pm. Located near Sharjah International Airport, off Sheikh Mohammed Bin Zayed Road/E311 exit 81, or E611 exit 84 to Al Zubail. www.taministables.com (06 743 1122)

Dubai Aquarium and Underwater Zoo

Dubai Aquarium and Underwater Zoo boasts the Guinness Book of Records largest acrylic panel in the world, and the biggest suspended aquarium, which visitors to Dubai Mall can view freely whilst strolling round the shops. The Underwater Zoo is on 3 levels and is home to over 140 different species of aquatic animals, plus a few creepy crawlies too. Sunday-Wednesday 10am-10pm, Thursday- Saturday 10am-12midnight. The Dubai Mall. www.thedubaiaquarium.com (04 448 5200).

Emirates Park Zoo

Emirates Park Zoo has a colourful collection of creatures to see, as well as a family-friendly farm for kids to get interactive with all sorts of little creatures. Aiming to raise environmental issues as well as fostering an understanding of all things great and small, kids can learn whilst still having fun, plus the park has plenty of amenities. Sunday- Wednesday 9.30am-8pm, Thursdays and Public Holidays 9.30am-9pm. Al Bahia, 35 km from Abu Dhabi, 45 mins from Dubai on the Abu Dhabi/Dubai Road. www.emiratesparkzoo.com (02 563 3100).

Posh Paws Animal Sanctuary and Petting Farm

Posh Paws Animal Sanctuary and Petting Farm relies on donations, animal-loving volunteers and the new entrance fee to keep the non-profit home for unwanted and abandoned animals functioning. Inhabitants include everything from porcupines to peacocks, flamingos to ferrets, with a few wallabies to watch and Shetland ponies for riding on. Open daily 8am-12pm, 3pm-6pm. Al Khawaneej, near Dubai Desert Equestrian Club, opposite Dubai Municipality Veterinary Clinic. www.poshpawsdubai.com (056 604 4091).

The Dubai Miracle Garden

The Dubai Miracle Garden is a flower garden located in the district of Dubailand, Dubai, United Arab Emirates. The garden was launched on Valentine's Day in 2013. The garden spread over 72,000 square meters making it the world's largest natural flower garden featuring over 45 million flowers planted. The Dubai Miracle Garden operate from October to April and remains closed from June to September due to high temperatures with the average of 40 °C (104 °F) where it is not conductive for flower gazing. Opening hours: 9am - 9pm weekday, 9am - 11pm weekends (Friday and Saturday)

As a guest, you do have the opportunity to contribute to making the environment a better one by simply being conscious and responsible. Therefore, we kindly ask you to minimize any energy consumption during your stay including switching off lights and air conditioner when not using. Moreover, the air conditioner should be set on an average room temperature of 23 Celsius. Preferably, all equipment connected to a plug should be switched off. Windows and doors are supposed to be closed in order to generate an efficient temperature cycle within the room. Additionally, you can contribute through reducing the numbers of flushes and being cautious about running the tap water while being in the bathroom or kitchen. Furthermore, water and energy can be used effectively by using the washing machine when it's full.

These simple steps can make an immense contribution to creating a better world by being responsible and saving energy resources.

Two Seasons Hotel is a 41-level hotel with 1010 rooms compiling a total of 16 rooms that are designed for people with special movement abilities, this includes both available views: Sea and City View. It is one of Two Seasons Hotel's responsibilities to support barrier-free tourism by providing special housing opportunities.

The rooms are designed to be accessible for guests who visit our hotel with a wheelchair or other movement support items.

An accessible toilet is a special toilet designed to accommodate people with physical disabilities. The Wheelchair-height toilet, to help the user on and off the toilet, with handles.

Grab bars are safety devices designed to enable a person to maintain balance, lessen fatigue while standing, hold some of their weight while manoeuvring or have something to grab onto in case of a slip or fall. Grab bars increase accessibility and safety for people with a variety of disabilities or mobility difficulties.

Barrier-free walk-in showers are designed to provide a safe, independent and convenient alternative to a traditional bathtub. The danger of stepping into a bathtub is eliminated, and a low threshold handicap accessible shower can be used by people of all abilities.

Our aim is creating a full-enjoyable experience for all our guests, and to provide a living atmosphere that can ease the life of people with movement abilities

Dubai Creek

Lined by dhows, the Creek offers a picturesque glimpse of Dubai's trading heritage. It can be crossed by 'abra' (water taxi) and tour operators offer day and night cruises.

Shindagha

Near the mouth of the Creek, Shindagha is the original site from which Dubai grew. Sheikh Saeed's house, the former home of the ruling Maktoum family, has been carefully restored here. The Heritage and Driving Villages provide a rare glimpse of Dubai's traditional culture and lifestyle.

Bastakiya

The earliest form of air-conditioning, the wind tower, which was used to cool homes in the Gulf, can still be seen in the Bastakiya area, to the east of Al Fahidi Fort where many traditional courtyard houses can be found.

Dubai Museum

Al Fahidi Fort, built last century, was renovated in 1970 to a museum where 4,000-year-old archaeological finds and dioramas of traditional life are among the many displays. Open 8:30 - 20:30 except on Friday 14:30 - 20:30

Burj Khalifa

The Burj Khalifa skyscraper, the tallest tower in the world, proudly stands at 828 m and houses 160 floors. The observation deck on the 124th floor is open for public which provides eye-catching view of Dubai

Meydan

Completed in 2010, the Meydan Grandstand and Racecourse, builds upon the 14-year legacy established by Nad Al Sheba. The venue offers an array of unmatched first class hospitality and is home to the prestigious Dubai World Cub, the world's richest race.

Palm Jumeirah

The Palm Jumeirah is a man-made island and extends into the Persian Gulf. Increasing Dubai's shoreline by a total of 520 km. It features themed hotels, parks, villas, shoreline apartments and restaurants.

Gold Souk

Dubai boasts one of the largest retail gold markets in the world, selling everything from ingots to intricately worked jewellery at bargain prices. The street-front stores hide alleys of smaller shops with glittering window displays.

Spice Souk

The narrow lanes of the spice souk are redolent with cloves, cardamom, cinnamon, incense, dried fruits and nuts. Imported from all over the Middle East, they are sold straight out of open sacks t hat surround the shops, reflecting the rich taste of food in the region.

Camel Race Track

Camel racing is a popular local sport, and it takes place on weekends (Thursday and Friday) throughout winter. Most tour operators can organize a trip to the track for an exhilarating and truly Arabian experience.

The culture within the Emirates

Dubai is a uniquely modern and cosmopolitan city, and the United Arab Emirates is home to families from all over the world, each with its own distinctive culture. Dubai's culture is firmly rooted in the Islamic traditions of Arabia. Courtesy and hospitality are among the most highly prized of virtues. Dubai's society is marked by a high degree of tolerance and friendliness. However, respect should be shown by not wearing revealing clothes. Modern Dubai remains close to its heritage, tracing its origin to 18:30 when a small fishing village on the Shindagha Peninsula was inhabited by a branch of Baniyas tribe.

Expatriates and UAE nationals are neighbours; however, they can also be strangers. His Highness Sheikh Mohammed bin Rashid Al Maktoum, the Vice-President and Prime Minister of the UAE and Ruler of Dubai, saw the need to reach out and educate expatriates in the traditions and customs of the UAE. His vision led to the creation of The Sheikh Mohammed Centre for Cultural Understanding (SMCCU) in 1998.

Located in a traditional Wind Tower House in the heart of the historic Al Fahidi District in Bur Dubai, the centre offers a range of enrichment activities through its award-winning programmes. Operating under the centre's philosophy and the motto “Open Doors. Open Minds.” the SMCCU strives to raise awareness and demystify the local culture, customs and religion of the United Arab Emirates. With an overall objective to improve cross-cultural understanding and communication between locals and guests, visiting and residing across the UAE, we invite you to learn more about the local culture in Dubai through our Award-Winning Programmes.

The centre is open to the public:
Sunday through Thursday 8am to 6pm and Saturday from 9am to 1pm.
Our office staff is available to welcome you:
Sunday through Thursday 9am to 5pm, and Saturday 9am to 1pm.

Two Seasons Hotel has been an active member of EEG (Emirates Environmental Group) and has been actively participating in their recycling programmes over the years. Two Seasons Hotel has been placed amongst the Top 10 participants in EEG's recycling.

All materials collected by EEG are recycled within the UAE by different recycling partners of EEG who have collaborated with us for over two decades.

EEG introduced the Toner Collection Campaign in 2001 and has succeeded in collecting and sending for recycling 90,640 pcs. The tonners are collected and taken to a recycling facility in Dubai which uses German technologies to first sanitize the containers, refill it, seal it and pack it to be returned to the market. The parts and content that cannot be recycled are disposed of as per Dubai Municipality rules and regulations. Two Seasons Hotel has been part of the participants contributing toners for recycling and the toners are recycled for use or else safely disposed of.

EEG’s Glass Collection Campaign was launched in 2005 and Two Seasons Hotel has been an active participant, collecting to ensure that materials are collected and recycled to make glass as the end product. The glass is crushed in the local facility in Jebel Ali and sold to the local glass facility to incorporate it in the production of new glass to the percentages required by international markets.

Two Seasons Hotel puts together the Accessibility Report to guide physically challenged guests or guests with reduced mobility to move around the hotel comfortably. The report gives guidance starting from arrival at the nearest airport - Dubai International Airport, until reaching the property. As guests step foot at Two Seasons Hotel, guests are assured of being provided with equal opportunity to enjoy the hotel facilities, dine at food and beverage outlets, and be provided with the same standard of service from the team.

Accessibility Report

Sustainability Management Plan

Two Seasons Hotel & Apartments are conscious of global environmental issues and acknowledge our responsibility towards the environment. While the well-being of our guests remains on the forefront, we commit ourselves to carry out operations in a suitable manner, taking every step to minimize operational impact on, and preserve the environment wherever we operate. The aim of this comprehensive sustainability approach is to increase awareness regarding the environment and share best practice ideas and initiatives within the company.

Two Seasons Hotel & Apartments aims to reduce its consumption through the use of basic measures such as energy-efficient lighting, water consumption reduction and a better management of waste and chemicals.

In delivering this commitment, Two Seasons Hotel & Apartments will endeavour to:

Meet or exceed applicable environmental legislations, environmental standards and best practices
Value and preserve the natural and cultural heritage of our hotel, thus enabling our guests to enjoy an authentically local experience
Promote efficient use of materials and resources across our hotels, especially water and energy
Work diligently to minimize our waste stream by reusing, recycling and conserving natural resources, particularly through energy and water conservation
Set sound environmental and social objectives and targets, integrate a process of review and issue progress reports on a periodic basis
Continually identify opportunities for improvement of our environmental management system
Promote awareness, train and educate employees on environmental issues and sustainable working practices
Engage our guests, colleagues, suppliers, contractors and the local community in our initiative to preserve the environment and consider their opinion/feedback when setting out environmental program and procedures
Conduct environmentally preferable purchasing practices
Eliminate the use of harmful non-biodegradable chemicals
Participate in efforts of environmental protection at local and national levels

This policy is intended to guide our hotel towards sustainable management. Through this sustainability approach, Two Seasons Hotel & Apartments aims to continue to build lasting relationships based on care and reliability with its team, guests, hotel owners, suppliers and communities.

Environmental Policy